Returns & Exchanges
Please note the following:
- It is essential that any unsuitable items, unless faulty, are returned in a re-saleable condition.
- Postage costs are not refunded.
If you return an item purchased online for exchange or refund, please enclose a letter stating:
- The website order number when purchased online
- The reason for return
- Full contact details, including postal address, email and daytime contact telephone number
If there is a sizing issue, please call us to discuss before returning item.
To help us serve you as quickly as possible please use the return addresses below. Please note that all returns and exchanges should be made to the retailer from whom the original purchase was made. We can only accept returns if the purchase was made initially from Ludlow of London Ltd.
Ludlow of London Ltd.
68 Inglewood Drive
Toronto, Ontario M4T1H3